Smart hospitality ordering system – service buttons for orders and payment

Connectivity that fits

Every IoT use case has its own requirements.
Whether it’s cross-border coverage, reception at challenging locations,
high or low data streams – FUSION IoT develops the SIM tariff that is precisely tailored to your needs.
For cost-effectiveness and efficiency.

DIGITAL HOSPITALITY: SMART HOSPITALITY ORDERING SYSTEM – SERVICE BUTTONS FOR
ORDERS AND PAYMENT

INDUSTRY: Hospitality and services

Satisfied guests are the best marketing – and FutureOrder’s smart restaurant ordering system takes service to a new level. With the help of dash buttons or “call devices” based on reliable FUSION IoT connectivity, guests can conveniently call the service staff – whether for an order, payment or assistance. This reduces waiting times, optimizes response times and significantly increases guest satisfaction, especially in busy areas such as beer gardens or terraces. At the same time, the system enables a targeted division of tasks: waiters can take care of orders more efficiently, while payments are processed separately. This not only improves walking distances for staff, but also ensures a smoother process – even when there are large numbers of visitors.

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MEETING THE CHALLENGES

  • Potentially long waiting times for guests, leading to frustration and dissatisfaction
  • Service staff walk unnecessary distances and are not optimally deployed
  • Delays in orders or payments lead to loss of sales
  • Lack of data transparency for relevant data such as length of stay, peak times or service frequency
  • Chaotic organization and unclear priorities increase staff stress and reduce efficiency

SERVICE REQUIREMENTS

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BENEFITS

  • Increased customer satisfaction through faster and more targeted service
  • Employees can work more effectively and minimize walking distances thanks to a clear distribution of tasks
  • Additional functions such as status displays (“table free” or “reserved”) enable even more efficient organization
  • Satisfied guests order more and stay longer – this increases revenue
  • Insights into dwell time, order frequency and capacity utilization support operational optimization
  • Clear processes and targeted assignments ensure a relaxed working atmosphere
  • With an innovative catering ordering system, companies position themselves as technologically advanced and service-oriented
  • Optimized processes and resource-saving deployment of personnel reduce operating costs sustainably

Do you have similar challenges?
We will find the right solution for you. We will give you objective advice and find the IoT tariff that suits your IoT products perfectly.